We engage in conversations with community members, hold listening posts, and conduct community and information needs assessments to make sure we are providing a service that directly answers the questions and addresses the needs of the communities we work with. We don’t tell communities what is important, we ask. We obtain the information they need and bring it back to them.

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We don’t publish our work on platforms that are not accessible to the communities. We ask how they prefer to receive information (online, radio, TV, print, at meetings, through face-to-face conversations, podcasts, social media, etc.) and provide information using multiple formats that best suit their needs.

 

We don’t parachute in and leave with the information from the communities, we bring the information to them and work alongside them to address issues. We bring capital and resources into the community, instead of removing it from the communities. 

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Learn more about community-driven and engagement journalism here.